Support

Support

Updated August 31, 2026

How to reach Poimandres for account, technical, and billing questions.

Contact

For account, technical, or content questions, contact support@poimandres.app.

If you use the Telegram bot, you can also reach us through the account channel you linked it with.

Billing support

For checkout, invoice, tax, refund, or subscription-management questions, contact Poimandres support first.

Whop provides checkout, payment processing, subscription management, and supported tax handling. For payment-layer issues such as unrecognized charges, duplicate payments, payment-processing errors, or currency-conversion errors, Whop may investigate and process corrections through the original payment method.

For product, access, cancellation, or refund-policy questions, Poimandres remains your first contact.