Support

Support

Updated August 11, 2026

How to reach Poimandres for account, technical, and billing questions.

Contact

For account, technical, or content questions, contact support@poimandres.app.

If you use the Telegram bot, you can also reach us through the account channel you linked it with.

Billing support

For checkout, invoice, refund, or subscription-management questions, contact Poimandres support first and we will resolve it with Whop, our Merchant of Record.

Whop appears as the seller of record on your statement and issues refunds to your original payment method.