Refund Policy

Monthly subscription charges are final once paid access has started. We do not offer voluntary refunds or prorated refunds for monthly plans.

You can cancel at any time to stop the next renewal. Your paid access continues until the end of the monthly period already paid for.

This does not limit refunds required by law, confirmed duplicate payments, payment-processing errors, or cases where paid access was not provided.

Annual subscription charges are eligible for a voluntary full refund during the first 14 days after the charge.

After that 14-day window, annual subscriptions are not voluntarily refundable or prorated. You can still cancel to stop the next renewal and keep access until the end of the period already paid for.

The same 14-day window applies to annual renewal charges unless a different mandatory right applies in your jurisdiction.

Nothing in this policy limits mandatory consumer rights that apply to you.

Where the law allows immediate access to digital content or digital services to affect withdrawal rights, checkout or account flows may ask you to confirm that you want access to start immediately.

If a mandatory right applies and cannot be waived, Poimandres will honour it.

You can cancel a paid subscription at any time through the billing management flow.

Cancelling prevents future renewals and preserves your access until the end of the period you have already paid for.

For refund requests, contact Poimandres support first. Payment-layer issues such as unrecognized charges, duplicate payments, payment-processing errors, or currency-conversion errors may also be investigated by Whop.